Terms of service
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Smooth Kickz SA – Terms and Services
Effective Date: 21 July 2026
Welcome to Smooth Kickz SA. These Terms and Services govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Services.
1. Acceptance of Terms
By using the Smooth Kickz SA website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Services.
2. Products
We make every effort to ensure that all product descriptions, images, sizes, prices, and availability are accurate. However, colours may vary slightly depending on your device, and occasional errors may occur. Smooth Kickz SA reserves the right to correct any errors and update product information without prior notice.
3. Orders
All orders are subject to acceptance and product availability.
After placing an order, you will receive an order confirmation. Your order will only be approved once payment has been received and verified.
Smooth Kickz SA reserves the right to refuse or cancel any order if fraud is suspected, payment cannot be verified, or the product is unavailable.
4. Payment
Payments are accepted via bank deposit only.
After placing your order, you have 6 hours to make payment.
The payment must be deposited into the official Smooth Kickz SA bank account.
Orders that are not paid within 6 hours may be cancelled automatically.
Once your payment has been received and verified, your order will be approved and prepared for dispatch.
5. Order Processing and Tracking
After your payment has been verified:
Your order will be approved.
Your order will be prepared for shipping.
Once dispatched, you will receive tracking information.
You will be able to track your order from collection through to delivery at your designated address.
6. Pricing
All prices displayed on our website are in South African Rand (ZAR).
Prices may change without prior notice. Any pricing errors identified after an order has been placed may result in the order being cancelled and refunded where applicable.
7. Shipping and Delivery
Smooth Kickz SA aims to dispatch orders as quickly as possible after payment confirmation.
Delivery times are estimates and may vary depending on:
Your delivery location
Courier schedules
Public holidays
Weather conditions
Other unforeseen circumstances
Smooth Kickz SA is not responsible for delays caused by third-party courier services.
8. Returns and Exchanges
If you receive the wrong item or a product with a manufacturing defect, please contact us as soon as possible.
To qualify for a return or exchange:
The item must be unworn and unused.
It must be returned in its original packaging.
All tags and accessories must still be attached.
Proof of purchase must be provided.
Returns or exchanges requested after the applicable return period may not be accepted.
9. Order Cancellations
Orders may only be cancelled before they have been approved for processing.
Once an order has been processed or dispatched, it cannot be cancelled.
10. Customer Responsibilities
Customers are responsible for ensuring that:
All delivery information is accurate.
Payment is made within the required time.
Someone is available to receive the parcel at the delivery address.
Smooth Kickz SA is not responsible for delivery delays caused by incorrect customer information.
11. Intellectual Property
All content on this website, including logos, branding, text, graphics, product images, and designs, belongs to Smooth Kickz SA or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Privacy
Smooth Kickz SA values your privacy.
Personal information collected during the ordering process is used only for:
Processing orders
Delivering products
Customer support
Improving our services
Your personal information will be handled in accordance with applicable South African privacy laws.
13. Limitation of Liability
Smooth Kickz SA will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the amount paid for the purchased product, to the extent permitted by applicable law.
14. Changes to These Terms
Smooth Kickz SA reserves the right to update or amend these Terms and Services at any time.
Any changes will become effective immediately upon publication on the website.
15. Governing Law
These Terms and Services are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.
16. Contact Us
If you have any questions regarding these Terms and Services, please contact Smooth Kickz SA using the contact information provided on our website.